Terms of service
Terms of Service
Welcome to Noor Cleaning Services. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. Introduction
Noor Cleaning Services ("we," "us," or "our") provides commercial and residential cleaning services. By using our services, you agree to be bound by these Terms of Service ("Terms").
2. Services
We offer a variety of cleaning services, including but not limited to:
- Commercial Cleaning
- Residential Cleaning
- Post-Construction Cleaning
- Specialized Cleaning Services
3. Booking and Scheduling
- Booking: All bookings must be made through our website, by phone, or via email.
- Scheduling: We strive to accommodate your preferred schedule but cannot guarantee availability.
- Cancellation Policy: Cancellations must be made at least 24 hours in advance. Late cancellations or no-shows may be subject to a fee.
4. Payment Terms
- Payment Methods: We accept payments via credit card, debit card, and online payment systems.
- Billing: Payments are due upon completion of the service unless otherwise agreed upon in writing.
- Late Payments: Late payments may incur additional charges.
5. Refunds and Returns
Please refer to our Return and Refund Policy [link to Return and Refund Policy].
6. Use of Services
- Compliance: You agree to use our services in compliance with all applicable laws and regulations.
- Prohibited Uses: You may not use our services for any unlawful or prohibited purpose.
7. Liability
- Limitation of Liability: To the fullest extent permitted by law, Noor Cleaning Services shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our services.
- Insurance: We carry liability insurance to cover any damages that may occur during the provision of our services.
8. Privacy
Please refer to our Privacy Policy [visit our website] for information on how we collect, use, and protect your personal information.
9. Termination
We reserve the right to terminate or suspend your access to our services at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users of our services, us, or third parties, or for any other reason.
10. Changes to Terms
We reserve the right to modify these Terms at any time. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of those changes.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the state of Ohio, without regard to its conflict of law principles.
12. Contact Information
If you have any questions about these Terms, please contact us at:
- Phone: 1-800-909-9545
- Email: info@noor-cleaning.com
- Website: www.noor-cleaning.com
Thank you for choosing Noor Cleaning Services. We look forward to providing you with exceptional cleaning services.